What to do if my website stats are not updated?

The websites statistics on our servers are updated every 24 hours. This update may be delayed by high server load or software problems. 

If you want to manually refresh website stats, follow the steps below:

  1. Log into your cPanel > Files section > File Manager menu
  2. 2. Find the tmp/awstats/awstats.yourdomain.com.conf file, right-click on it and select Edit

3. Use search to look for the following line: 

AllowToUpdateStatsFromBrowser=0

update it to 

AllowToUpdateStatsFromBrowser=1

and Save the changes

4. Now go back to Awstats

 

There you will see Update now option. Feel free to use it to force the webstats update.

NOTE: As server updates Awstats once in 24 hours, the Update now option will disappear after some time.

Was this answer helpful?

 Print this Article

Also Read

How do I login to Cpanel?

You can login to Cpanel with the url that is in your Welcome email:   or, if your domain has...

How to set up Parked Domains?

Add the new domain as an Alias/Parked Domain1. Log into your cPanel. 2.Navigate to the Domains...

How to create blacklists?

You may use Apache SpamAssassin to create a "blacklist" to block unwanted email.  To create...

How to upload file using File manager?

You can upload your files directly through cPanel using the File Manager. File Manager is a web...

How do I create/delete Cron jobs?

Cron jobs run scheduled commands at specific times. The Cron Jobs tool in cPanel is helpful for...