What to do if my website stats are not updated?

The websites statistics on our servers are updated every 24 hours. This update may be delayed by high server load or software problems. 

If you want to manually refresh website stats, follow the steps below:

  1. Log into your cPanel > Files section > File Manager menu
  2. 2. Find the tmp/awstats/awstats.yourdomain.com.conf file, right-click on it and select Edit

3. Use search to look for the following line: 

AllowToUpdateStatsFromBrowser=0

update it to 

AllowToUpdateStatsFromBrowser=1

and Save the changes

4. Now go back to Awstats

 

There you will see Update now option. Feel free to use it to force the webstats update.

NOTE: As server updates Awstats once in 24 hours, the Update now option will disappear after some time.

Was this answer helpful?

 Print this Article

Also Read

How to use the IP Blocker in cPanel?

1)      Log in to C Panel.2)      Click on “IP Address Deny Manager”3)      Enter an IP address...

How to upload file using File manager?

You can upload your files directly through cPanel using the File Manager. File Manager is a web...

What is Document root folder?

The document root is the folder where the website files for a domain name are stored. Since...

How to set up rules and redirects in .htaccess?

.htaccess is a directory-level configuration file supported by the Apache web server. It is used...

Is there a secure https login for Cpanel?

Yes, there is. Try: https://www.domain.com:2083 or: https://unlimitedhostia.com:2083 You...