My account got cancelled because of non payment, I want to reactivate it and I checked with support you have a backup, what is reactivation process.

For account reactivation process you need to contact to our Support team via live chat or you can place ticket and ask for backups, if backups are available up to 1GB-10GB

 Since the account is already cancelled it will cost you a fee of £25 as a one timereactivation and restore fee, along with the renewal amount needed to pay for continuing the plan ahead for a year.

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My account is over 1 GB but I want you to keep a backup of my account.

We  provide backups absolutely free upto 1 GB, but if your account size is more than that you...

What is your backup Policy?

We Provide Daily and weekly backups for all accounts whose size is below or up to 1GB.However...

Are there any size restrictions to your backups?

We provide backups for all accounts up to 1 GB, above the account size of 1 GB backup is a free...

How often do you do backups?

We provide backups on daily and weekly basis.

Are restores provided free of cost?

We provide restores free of cost for any accounts which are in active status with us , paid...